Myths About Insurance Claims in Nigeria That Need to Be Debunked

For many Nigerians, the idea of filing an insurance claim is shrouded in myths. The most common ones include: “Insurance companies don’t pay claims,” or “You’ll be frustrated into giving up.” While it’s true that past experiences have shaped public perception, the truth is that today’s claims processes are becoming more transparent and customer-focused.

Take the story of a young driver in Lagos who had a collision on the Third Mainland Bridge. Thanks to his comprehensive insurance policy, the repairs to his vehicle were covered without delay, allowing him to return to his daily activities stress-free.

When claims are filed correctly, with all necessary documents, the process is often straightforward.
Globally, insurance companies invest heavily in simplifying claims to ensure customer satisfaction. In Nigeria, leading insurers are following suit, establishing efficient processes to restore confidence in the system. Claims, when approached correctly, aren’t a struggle—they’re a lifeline.

If you’ve ever wondered how to simplify the claims process, visit this resource to see how to make it work for you.